Gaming is a source of enjoyment — but ensuring it never becomes a problem is a responsibility we take seriously. sb999 believes that playing within healthy limits is the real win.
Responsible Gaming means keeping gaming where it belongs — as an enjoyable form of entertainment. That means not disrupting your daily life, staying within your budget, and protecting your mental health. At sb999, we believe the true winner is the player who knows their limits and makes decisions accordingly.
Responsible gaming rests on three pillars: awareness, control, and balance. How long you play, how much BDT you spend, and how much gaming affects your daily life — if you can answer these three questions honestly, you're already on the right track.
Online gaming is a global entertainment industry. Millions of people play responsibly every day and enjoy it. Problems arise only when gaming shifts from a habit to an addiction. sb999 has implemented multiple safeguards to prevent that line from being crossed.
Remember: gaming is a form of entertainment, not a reliable source of income. Winning and losing are both a normal part of every game.
Gaming addiction often develops gradually. We don't always notice when enjoyable gaming has become a problem. Watch out for these warning signs:
If you recognize two or more of the signs above, don't wait — contact sb999 support or activate self-exclusion right away.
Every player at sb999 can set their own gaming limits. You can adjust these anytime from your account settings — though increasing a limit comes with a mandatory waiting period, designed to protect you from impulsive decisions.
| Limit Type | Time Limit | Takes effect | Status |
|---|---|---|---|
| Deposit Limits | Daily / Weekly / Monthly | Instant | Active |
| Session Time Limit | Per Session | Instant | Active |
| Loss Limit | Daily / Weekly | Instant | Active |
| Betting Limits | Per Bet | Instant | Active |
| Cooling-Off Period | 24 hours – 6 weeks | Instant | Upon request |
| Permanent Self-Exclusion | 6 months – Permanent | Instant | Upon request |
Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.
Ask yourself the questions below. If most of your answers are "Yes", it may be time to use our responsible gaming tools:
These questions are a simplified self-assessment. Please consult a professional for a proper diagnosis.
Sometimes you need to step back — and that takes courage, not weakness. Self-Exclusion at sb999 is a powerful protective feature that lets you take a temporary or permanent break from gaming.
A temporary break lasting anywhere from 24 hours to 6 weeks. During this period, you will not be able to log in or make deposits. Your account reactivates automatically once the period ends.
Follow the steps below to activate self-exclusion:
Once permanent self-exclusion is activated, your account cannot be reactivated for a minimum of 6 months. Please think carefully before making this decision.
Sb999 is an 18+ platform. We do not provide gaming services to minors under any circumstances. Age verification is mandatory at registration and is reconfirmed during the KYC process.
If there are children or teenagers in your household, take the following steps to keep them safe from online gaming:
If anyone is found to have registered with a false age, their account will be permanently closed and any deposited funds will not be returned.
You don't have to face a gaming problem alone. Alongside sb999, there are many professional organizations worldwide that offer free support. Asking for help is not weakness — it's courage.
Responsible gaming isn't about stopping — it's about playing with the right mindset and a solid plan. Here are some habits from long-term players at sb999 who game in a healthy way:
This scale is for awareness purposes. Identify where you stand and seek support if needed.